Crisis/Issues Management

Crises and issues come in all shapes and sizes, from natural disasters to employee misconduct. Some can be avoided, while others cannot. What can be controlled is how well your organization manages a crisis or important issue.

Epoch 5 helps clients to quickly assess the impact, craft the messages and, when necessary, manage the media. We can also work with you to identify vulnerabilities before disaster strikes. Our crisis management plans clarify roles and responsibilities and contain strategies to help you emerge from a disaster — legal, physical or otherwise — with your reputation intact.

Services include:

Preparation of crisis communications plans
Emergency response
Media training
Employee and workplace issues
Strategic risk assessment
Coordination with outside legal counsel
Advice and direction
Serving as spokesperson
Monitoring social networking sites

Our Crisis Team:
Katherine Heaviside
Andrew Kraus
Lloyd Singer

For more information on these services, please contact:

Lloyd Singer
Senior Vice President, Accounts

Please visit our PR Insights videos for more information.